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May 15, 2025 | Tom Ballard

Nashville-based RevSpring named “Best Patient Communication Solution”

Honor came during the ninth annual MedTech Breakthrough Awards program.

RevSpring, a Nashville-based leading provider of healthcare engagement and payment solutions,  announced that its Engage IQ™ connected patient engagement suite has been named the “Best Patient Communication Solution” in the ninth annual MedTech Breakthrough Awards program.

Engage IQ is described as an intelligent, holistic platform that streamlines patient interactions from pre- to post-care, creating a cohesive experience across the entire patient journey. Fully integrated and data-driven, Engage IQ is designed to reduce staff burden, improve outcomes, boost patient satisfaction, and foster long-term loyalty.

“Engage IQ is delivering exceptional outcomes for our clients—chiefly through significant improvements in yield and enhanced patient self-service, alongside measurable postage savings enabled by a digital-first strategy,” said Scott MacKenzie, Chief Executive Officer of RevSpring. “We’re honored to receive MedTech Breakthrough’s ‘Best Patient Communication Solution’ award. It’s a strong validation of our commitment to helping healthcare organizations achieve better outcomes through innovative engagement and payment solutions.”

Built around a deep understanding of patient behavior, Engage IQ leverages advanced analytics and intelligence to deliver personalized experiences that drive optimal outcomes, from pre-service through to payment. The platform offers predictable return on investment by analyzing provider data to understand unique patient populations and accurately forecast improvements in yield, cost reduction, staff efficiency, and patient experience.

“Engage IQ is redefining patient engagement by using data and insights to power connected, personalized, and seamless experiences that resonate with patients,” said Steve Johansson, Managing Director at MedTech Breakthrough. “Healthcare providers face growing challenges in communication, from appointment reminders to digital payments. While point solutions may address specific issues, they often create complexity, inefficiency, and fragmented experiences that undermine trust. Engage IQ eliminates data silos and unifies disparate tools to deliver an integrated, intelligent approach to patient engagement. It helps providers communicate efficiently and effectively, empowering patients to actively participate in and pay for their care.”

The MedTech Breakthrough Awards are conducted by MedTech Breakthrough, an independent market intelligence organization that honors excellence and innovation across the global digital health and medical technology landscape. This year’s program received a record number of nominations from startups and established leaders across more than 18 countries. Categories include Telehealth, Clinical Administration, Patient Engagement, Electronic Health Records (EHR), Virtual Care, Medical Devices, Medical Data & Privacy, and more—highlighting the transformative work shaping the future of healthcare.



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