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August 07, 2023 | Shannon Smith

KUB Fiber launches in South Knoxville

Six to seven years from now when 5,000 miles of fiber have been installed, every KUB customer will have the option to use KUB Fiber internet.

Thousands of homes and businesses in South Knoxville now have access to a faster and more reliable internet option with the launch of KUB Fiber.

“The people of Knoxville are ready for KUB Fiber and the speedy and reliable internet it provides, especially since fast internet access is essential for education, healthcare, and services for so many,” Knoxville Mayor Indya Kincannon said. “Here in South Knoxville, some communities have not been able to access internet at these speeds. I am so excited to know that KUB Fiber will improve lives and assist continued business development.”

Kincannon, with Knoxville City Councilmember Tommy Smith, and KUB President and Chief Executive Officer Gabriel J. Bolas II, celebrated the occasion on Monday next to the restaurant 71 South, a new KUB Fiber customer.

“We were very excited to hear that KUB was providing fiber to South Knoxville. From the start, KUB provided us with high-quality customer service and reliable internet,” Matt Petro, Chef at 71 South, said. “We are very happy to be working with them for our business.”

KUB Fiber provides the fastest internet speeds available to many people in Knoxville and the seven counties KUB covers. The expansion of KUB Fiber in South Knoxville includes 4,100 businesses and homes east and west of Chapman Highway as far south as Young High Parkway. Homes and businesses are currently eligible for service in the communities of Vestal, Island Home, Old Sevier, Cherokee Trail, and others.

KUB Fiber is also available in East Knoxville neighborhoods like Parkridge and Morningside, in North Knoxville and along the Broadway corridor, in some West Knoxville service areas, and parts of in Union and Grainger counties. Continued expansion of KUB Fiber is underway.

Bolas said the KUB Fiber rollout is currently in year one of seven, as the utility company works to install a total of 5,000 miles of fiber throughout East Tennessee. When completed, every KUB customer will have the option to have KUB Fiber internet.

“South Knoxville’s development has been underway for some time now, and as it continues to grow, we are excited to support new customers with high-speed internet, as well as TV and phone service,” Bolas said. “We look forward to building out our system so we can provide these essential services to all our electric customers.”

Learn more about KUB Fiber for homes and businesses. Check your availability and schedule an installation. Fiber Payment Assistance is available to eligible KUB Fiber customers for internet service and device purchases.

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