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March 09, 2023 | Shannon Smith

Dozens of new jobs created as One Inc expands into Knoxville

One Inc is modernizing the insurance industry through a unified and frictionless payment network. Their new Knoxville facility will bring 30 more new jobs to the area.

One Inc, the leading digital payments network for the insurance industry, is opening a new center of excellence in Knoxville.

This expansion will allow One Inc to provide local support for its more than 240 existing U.S. customers and continue to grow in the American market. The company, which initially hired 30 employees in 2022 to staff the first office, is in the process of hiring about 30 more employees for the second Knoxville location, bringing its total global footprint to over 660 employees.

Ian Drysdale, One Inc CEO and Knoxville native

The Knoxville office will focus on addressing the customer service and technical support needs of One Inc’s clients. Open collaborative workspaces will be available for all employees along with training rooms for onsite professional development.

“The decision to expand our presence in Knoxville was a logical step in our business growth strategy,” said Ian Drysdale, CEO of One Inc and a native of Knoxville. “The area is rich with diverse talent from well-known prestigious colleges and universities, as well as Fortune 500 companies. With this investment, we are able to expand staffing and capabilities in our new office and demonstrate our determined commitment to enhancing and optimizing our customer experience.”

Company and area leaders celebrated the new expansion with a ribbon cutting of the new facility Thursday. The office is located at 8331 E. Walker Springs Lane in West Knoxville. Newly in that location, they’ve already acquired more space in another building in the same office park off Gallaher View Road.

One Inc employees celebrate the office’s ribbon cutting.

“Welcome to Knoxville!” said Ashleigh Christian, Knoxville Chamber’s Director of Investor Development. “We are excited to welcome the One Inc team to our business community and look forward to watching their growth in the insurance technology industry. They join the ranks of many other Inc. 5000 fastest-growing companies that have chosen to call our area home.”

One Inc is modernizing the insurance industry through a unified and frictionless payment network. Focusing only on the insurance industry, One Inc helps carriers transform their operations by reducing costs, increasing security, and optimizing customer experience.

The office is currently hiring for a wide range of positions in Human Resources, Customer Relations, Engineering, and more. Candidates interested in job opportunities are invited to click here.

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