Cybership aims to fix warehouses’ broken management systems
This warehouse management system is built on the idea that protecting the margin, answering customers, managing exceptions and adapting workflows takes just as much attention as fulfilling an order.
The Company Lab (CO.LAB) in Chattanooga has welcomed its second round of founders for its second accelerator program of the year. This time, each founder is focused on mobility: the solutions that move people, goods, energy and data.
We’re kicking off our features of the cohort with Cybership.
About Cybership
Cybership is a warehouse management system, but founder Jack Kelly walked us through the details of what that really means.
“We help warehouses run better, get their money sooner and capture money that they’re often otherwise missing,” he said. “Most warehouses run on outdated systems that miss work as it happens — a staffer logs hours on paper, and that time never makes it to the invoice. We’re building the system that closes that gap: capturing all the work being done so warehouses get paid faster, recover revenue they’re currently losing and run more efficiently.”
Kelly believes there are multiple reasons third-party logistics companies, or 3PLs, are switching to Cybership, but one main reason is that he founded the company as a former 3PL operator himself. Kelly built solutions for Amazon and Yellow Freight Corporation in another life and even ran his own warehouse for several years.
“I ran into the pains that were just increasingly stopping the running of the operation. That background is what motivated me to start it, and also gave me the knowledge and understanding to know what to build. If you come in as a programmer trying to build a platform with no understanding of the industry, you’re going to build the wrong thing,” he said.
The Kansas City-based company heard about CO.LAB and the accelerator at Home Delivery World, a logistics conference. CO.LAB’s Bryan Barringer was there, and the rest is history.
Building awareness and trust
Cybership currently has seven paying customers and is reaching about $100,000 in annual recurring revenue. From this mobility cohort, the company hopes to build awareness and trust. For 3PLs, there’s risk in switching systems. But once a warehouse finds the right fit, the relationship tends to stick. That’s exactly what Cybership is banking on.
“For me, this partnership has already been super valuable. They brought in some really outstanding mentors to help me learn who we’re targeting and how we’re targeting them. I’m a nerd who writes code. It’s very easy to be so focused on the product side alone. What I needed was, of course, more warehouse introductions, but also the ability to think outside of the product and code. It’s been everything I needed.”
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