Stories of Technology, Innovation, & Entrepreneurship in the Southeast

April 02, 2025 | Tom Ballard

Chris Heivly writes about authority vs. responsibility

"If you want to lead a start-up community, don’t chase authority. Chase responsibility," Heivly advises.

Chris Heivly is described as one of the leading experts on launching start-ups and has been dubbed the “Startup Whisperer.” He co-founded MapQuest, is an angel investor, ran a corporate venture fund and two micro venture funds, and was most recently Senior Vice President of Innovation at Techstars.

Chris Heivly

In an article titled “Start-up Communities: Where Everyone Is In Charge and Nothing Seems To Get Done,” Heivly writes about two competing forces: authority and responsibility. It was published last week by Techstars.

He puts the two words in terms that founders will understand.

  1. Authority is saying, “This is my start-up community.”
  2. Responsibility is saying, “These are the three things I’m going to do this month to support founders.”

Heivly says that the best community leaders focus on:

  • Collaboration – Bringing people together instead of keeping tight control.
  • Giving First – Asking, “What do you need?” instead of “What can I get?”
  • Storytelling – Sharing wins and lessons from the entire community.
  • Inclusion – Making sure leadership opportunities are available to more than just the usual suspects.
  • Celebrating – Showcasing the founder successes over their organizational successes.

“If you want to lead a start-up community, don’t chase authority. Chase responsibility,” Heivly writes.

The full article can be found here.



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