WorkHound, the Chattanooga company that we spotlighted in this teknovation.biz article last September, has announced that it is expanding into the healthcare space.
Founded in 2015, the software company has spent the past half-decade strengthening worker retention efforts in industries like trucking. Leveraging that success, WorkHound’s entrance into the healthcare sector will initially be focused on home health and long-term care facilities.
“For more than a year, we’ve anticipated expansion into healthcare, and there is no better time than now to make that move,” Max Farrell, Co-Founder and Chief Executive Officer, said in yesterday’s news release. “As the COVID-19 pandemic taxes and stretches thin the entire healthcare workforce, it is imperative that frontline workers are able to communicate what they’re seeing in the field, as well as relaying their wants and needs.”
WorkHound enables employers to receive instant and anonymous frontline workforce feedback via text message so management can address those matters in a timely manner. Feedback is cataloged and viewable on a dashboard. Employers can segment and populate reports based on variables such as location, sentiment (positive/negative), and topic. If workers prefer to reveal themselves, management can address them individually.
Less than a year ago, WorkHound completed a seed funding round, raising $1.5 million (see teknovation.biz article here).