According to the announcement, the Spiky Platform is now fully integrated into Webex to analyze meetings and power emotional intelligence metrics. More specifically, the tool empowers companies with:
- High-level auxiliary metrics include meeting efficiency, inclusivity, average emotion, and attention; and
- Historical insights and trend analytics to track changes and significant correlations between emotional/communication metrics and hard metrics such as return on investment, performance, and meeting costs.
Spiky.ai uses artificial intelligence to analyze and understand online interactions followed by a suite of algorithms to increase that online engagement.
As part of the business arrangement with Webex, Spiky.ai was a featured partner at the mid-June “Cisco Live! All In” event in Las Vegas. The start-up also has touted the partnership in a billboard (pictured left) on the 101 in Silicon Valley.