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August 14, 2023 | Tom Ballard

Ministry Brands releases new offering named DonorShield

The new product will bolster the reliability of the company's payment processing systems, offering critical safeguards against unforeseen disruptions caused by intermittent third-party outages.

Ministry Brands, the Knoxville-based provider of software and services for faith-based, nonprofit, and other purpose-driven organizations, has announced the launch of a significant enhancement aimed at providing nonstop donation processing while safeguarding donor contributions. The new service named DonorShield is a proprietary technology which will be integrated into the company’s portfolio to enhance robustness and continuous service, regardless of any downtime with the processing servers.

According to a news release from the company, the addition of DonorShield will bolster the reliability of Ministry Brand’s payment processing systems, offering critical safeguards against unforeseen disruptions caused by intermittent third-party outages. Additionally, launching this new service is part of the company’s overall efforts to elevate Ministry Brands Amplify, an all-in-one solution dedicated to providing clients with the tools they need to efficiently run their ministries.

Key Features of DonorShield include:

  • Elimination of Duplicate Payments: DonorShield identifies and prevents duplicate payments caused by intermittent third-party failures. This feature mitigates the risk of erroneous transactions, safeguarding both donors and organizations from potential financial discrepancies.
  • Transaction Queuing for Outages: In situations where third-party partners experience complete outages, DonorShield supports transaction queuing. This means that once the payment processing system for donations encounters an outage, DonorShield diligently checks for system recovery every few minutes. Once the system is operational again, it automatically processes the queued donations and promptly notifies donors with confirmation emails, affirming the success of their contributions.

“We understand the importance of maintaining uninterrupted and seamless donation processing for our clients,” said Pat O’Donnell, Chief Executive Officer at Ministry Brands. “DonorShield has been meticulously developed to secure donors’ contributions during unexpected outages, offering peace of mind to faith-based, non-profit, and other purpose-driven organizations who rely on donors. This innovative technology not only protects sensitive payment information but also ensures a steady flow of revenue for churches and other organizations, enabling them to focus on their mission without worry.”


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