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August 25, 2021 | Tom Ballard

IGT Technologies announces 200 new jobs, other expansions in Knoxville

State and local officials joined with representatives of IGT Technologies Inc. yesterday to announce that the company will invest $3.9 million to expand its operations in Knoxville, creating 200 new jobs.

According to the news release accompanying the announcement, the business process management and software development provider was founded in 1998 and is headquartered in Gurugram, India. The expansion in Knoxville will include an inbound call center and a technology development center, catering to the growing demand of travel, retail, eCommerce and hi-tech companies. IGT also plans to establish a Customer Experience Incubation Lab to support start-ups.


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