Chattanooga’s Text Request reports another revenue milestone

“Earlier this year when the COVID-19 pandemic began wreaking economic havoc, we, just like countless others, were unsure how it would ultimately impact our bottom line,” Elrod noted. “However, we ended up growing far faster than our most optimistic estimates, as businesses that usually are slow to adapt to change began adopting new communication strategies almost overnight.”

Now, he says the company has reached a place that is an aspiration for all start-ups.

“It’s safe to say that 2020 is the year we’ve hit the ‘hockey stick’ growth phase,” Elrod says. “And it’s a testament to how resilient our team is that we’ve been able to accommodate such rapid growth while maintaining our strong customer service culture. At Text Request, we’ve long been committed to doing all the small things right over and over again, and this has been the year that all those little things have turned into big wins — bigger than we expected — across the board.”

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